Improving Patient Flow with Data-Driven Patient Prioritization Method in the Emergency Department

We aim to improve the length-of-stay (LOS) of patients in the Emergency Department (ED) ambulatory care area. We propose the use of real-time computerized physician order entry data and ED patient flow management system to estimate the consultation time of patients re-entering the queue to consult a...

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Bibliographic Details
Main Authors: TAN, Kar Way, LAM, Sean Shao Wei
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2015
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/3204
https://ink.library.smu.edu.sg/context/sis_research/article/4205/viewcontent/ImprovingPatientFlowED_2015_InformsHealthcare.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:We aim to improve the length-of-stay (LOS) of patients in the Emergency Department (ED) ambulatory care area. We propose the use of real-time computerized physician order entry data and ED patient flow management system to estimate the consultation time of patients re-entering the queue to consult a doctor again after receiving treatment or results of tests. The estimation allows decision-makers to apply dynamic prioritization strategies that help the ED to identify patients who can complete their ED treatment process quickly, freeing up resources in the ED and lowering overall LOS.