‘TweetBoard’ – a case study of developing a micro-blogging platform for higher education

• Main Authors: HSU, Shao Cheh Joyce, GAN, Benjamin, LEE, Jin, LIM, Shu Hui Sheryl, LIM, Xie Yan Jeremy, MENKHOFF, Thomas, TAN, Si Xian Sherman, WOODARD, Charles Jason, YAP, Qiu Cheng
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Twitter; micro-blogging; higher education; blended learning; pedagogy; Singapore; Computer Sciences; Higher Education; Social Media
• Online Access: https://ink.library.smu.edu.sg/sis_research/3402; https://ink.library.smu.edu.sg/context/sis_research/article/4403/viewcontent/TweetBoard.pdf
• Institution: Singapore Management University

This paper reports experiences made at an Asian university in developing a social media platform based on Twitter in the context of a final year capstone project where information systems management students get an opportunity to solve ‘a real-world problem for a real client’. In this case study, the challenge was provided by a faculty member’s request for an interactive social media application which engages less outspoken students in class via a social medium they are familiar with: Twitter. We reconstruct the project’s evolution; describe the main features of the application called ‘TweetBoard’ and share lessons learned in developing a new pedagogical micro-blogging tool in support of students’ learning.