Easing Cross-Border Communication: Mobile-mediated Communication and Its Framework

• Main Authors: CHOI, Kyungsub, KIM, Young Soo
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: mobile-mediated communication; computer-mediated communication; media synchronicity theory; mobile communication; Computer Sciences; Databases and Information Systems; Graphics and Human Computer Interfaces
• Online Access: https://ink.library.smu.edu.sg/sis_research/3432; https://ink.library.smu.edu.sg/context/sis_research/article/4433/viewcontent/EasingCross_BorderCommunication.pdf
• Institution: Singapore Management University

Communication is probably the most critical component of an organization engaged in a cross-border collaboration. Today’s smart devices substantially contribute to such communication. Combined with social media, mobile communication technologies are becoming the main platform for many core functions within organizations. In this paper, we identified seven media identifiable attributes: synchronicity (SYN), de-individuation and co-presence (DCP), accessibility readiness (ARD), cognizance of environment change (CEC), wearability-portability (WRB) modality-select (MDS) and visibility (VSB). These seven attributes significantly impact the course of mobile-mediated communication. We believe that development of a theoretical perspective that embraces the complexity of mobile-mediated communication is due in order to fully comprehend the mobile ecosystem that is upon us.