IoT+Small Data: Transforming In-Store Shopping Analytics and Services

We espouse a vision of small data-based immersive retail analytics, where a combination of sensor data, from personal wearable-devices and store-deployed sensors & IoT devices, is used to create real-time, individualized services for in-store shoppers. Key challenges include (a) appropriate join...

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Bibliographic Details
Main Authors: RADHAKRISHNAN, Meera, SEN, Sougata, SUBBARAJU, Vigneshwaran, MISRA, Archan, BALAN, Rajesh
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2016
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Online Access:https://ink.library.smu.edu.sg/sis_research/3570
https://ink.library.smu.edu.sg/context/sis_research/article/4571/viewcontent/1570228275.pdf
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Institution: Singapore Management University
Language: English
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Summary:We espouse a vision of small data-based immersive retail analytics, where a combination of sensor data, from personal wearable-devices and store-deployed sensors & IoT devices, is used to create real-time, individualized services for in-store shoppers. Key challenges include (a) appropriate joint mining of sensor & wearable data to capture a shopper’s product level interactions, and (b) judicious triggering of power-hungry wearable sensors (e.g., camera) to capture only relevant portions of a shopper’s in-store activities. To explore the feasibility of our vision, we conducted experiments with 5 smartwatch-wearing users who interacted with objects placed on cupboard racks in our lab (to crudely mimic corresponding grocery store interactions).Initial results show significant promise: 94% accuracy in identifying an item-picking gesture, 85% accuracy in identifying the shelf-location from where the item was picked and 61% accuracy in identifying the exact item picked (via analysis of the smartwatch camera data).