Studying troubleshooting in computer-controlled production systems: Lessons in research design and implementation

• Main Authors: BEREITER, Susan R., MILLER, Steven M.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 1987
• Subjects: discrete-parts manufacturing; hierarchy measure; information troubleshooting; troubleshooting in computer-control production systems; Computer Sciences
• Online Access: https://ink.library.smu.edu.sg/sis_research/4320
• Institution: Singapore Management University

The authors review some of the problems and choices that they faced in moving from research design to implementation of a study of troubleshooting in computer-controlled manufacturing systems. They explain both their design and its motivations. Issues encountered in the design of a computer-based experiment environment are discussed, as are the major issues encountered in designing their fieldwork. Unresolved issues are described, along with possible solutions.