Multimodal review generation for recommender systems

• Main Authors: TRUONG, Quoc Tuan, LAUW, Hady W.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2019
• Subjects: Databases and Information Systems; Numerical Analysis and Scientific Computing
• Online Access: https://ink.library.smu.edu.sg/sis_research/4388; https://ink.library.smu.edu.sg/context/sis_research/article/5391/viewcontent/p1864_truong.pdf
• Institution: Singapore Management University

Key to recommender systems is learning user preferences, which are expressed through various modalities. In online reviews, for instance, this manifests in numerical rating, textual content, as well as visual images. In this work, we hypothesize that modelling these modalities jointly would result in a more holistic representation of a review towards more accurate recommendations. Therefore, we propose Multimodal Review Generation (MRG), a neural approach that simultaneously models a rating prediction component and a review text generation component. We hypothesize that the shared user and item representations would augment the rating prediction with richer information from review text, while sensitizing the generated review text to sentiment features based on user and item of interest. Moreover, when review photos are available, visual features could inform the review text generation further. Comprehensive experiments on real-life datasets from several major US cities show that the proposed model outperforms comparable multimodal baselines, while an ablation analysis establishes the relative contributions of the respective components of the joint model.