Emerging app issue identification from user feedback: Experience on WeChat

It is vital for popular mobile apps with large numbers of users to release updates with rich features while keeping stable user experience. Timely and accurately locating emerging app issues can greatly help developers to maintain and update apps. User feedback (i.e., user reviews) is a crucial chan...

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Bibliographic Details
Main Authors: GAO, Cuiyun, ZHENG, Wujie, DENG, Yuetang, LO, David, ZENG, Jichuan, LYU, Michael R., KING, Irwin
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2019
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Online Access:https://ink.library.smu.edu.sg/sis_research/4480
https://ink.library.smu.edu.sg/context/sis_research/article/5483/viewcontent/cygao_icse19wechat.pdf
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Institution: Singapore Management University
Language: English