What makes a competent change manager? The importance of developing the “right” attitudes

• Main Author: HOE, Siu Loon
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: Skills; Empathy; Competency; Change Management; Knowledge; Attitudes; Management Information Systems; Management Sciences and Quantitative Methods
• Online Access: https://ink.library.smu.edu.sg/sis_research/5161; https://ink.library.smu.edu.sg/context/sis_research/article/6164/viewcontent/10_1108_DLO_01_2017_0002.pdf
• Institution: Singapore Management University

PurposeThe purpose of this paper is to highlight the importance of developing the “right” attitudes toward change.Design/methodology/approachThe viewpoint is based on more than 20 years of experience gained and insights developed through consulting projects and training conducted for numerous multin...