Social media for supply chain risk management

• Main Authors: FU, Xiuju, GOH, Rick S. M., Tong, J. C., PONNANBALAM, Loganathan, YIN, Xiaofeng, WANG, Zhaoxia, Xu, H. Y., LU, Sifei
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2013
• Subjects: social media; social-media-based supply chain risk management framework; supply chain risks; Operations and Supply Chain Management; Operations Research, Systems Engineering and Industrial Engineering; Social Media
• Online Access: https://ink.library.smu.edu.sg/sis_research/5566; https://ink.library.smu.edu.sg/context/sis_research/article/6569/viewcontent/2013_SocialMedia_SupplyChainRiskManagement_av.pdf
• Institution: Singapore Management University

With the rapid increase of online social network users worldwide, social media feeds have become a rich and valuable information resource and attract great attention across diversified domains. In social media data, there are abundant contents of two-way and interactive communication about products,...