Detecting toxicity triggers in online discussions

Despite the considerable interest in the detection of toxic comments, there has been little research investigating the causes -- i.e., triggers -- of toxicity. In this work, we first propose a formal definition of triggers of toxicity in online communities. We proceed to build an LSTM neural network...

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Bibliographic Details
Main Authors: Hamad Bin Khalifa University, KWAK, Haewoon
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2019
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Online Access:https://ink.library.smu.edu.sg/sis_research/5656
https://ink.library.smu.edu.sg/context/sis_research/article/6659/viewcontent/3342220.3344933.pdf
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Institution: Singapore Management University
Language: English
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Summary:Despite the considerable interest in the detection of toxic comments, there has been little research investigating the causes -- i.e., triggers -- of toxicity. In this work, we first propose a formal definition of triggers of toxicity in online communities. We proceed to build an LSTM neural network model using textual features of comments, and then, based on a comprehensive review of previous literature, we incorporate topical and sentiment shift in interactions as features. Our model achieves an average accuracy of 82.5% of detecting toxicity triggers from diverse Reddit communities.