Target-guided emotion-aware chat machine

The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a...

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Bibliographic Details
Main Authors: WEI, Wei, LIU, Jiayi, MAO, Xianling, GUO, Guibing, ZHU, Feida, ZHOU, Pan, HU, Yuchong, FENG, Shanshan
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2021
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Online Access:https://ink.library.smu.edu.sg/sis_research/6721
https://ink.library.smu.edu.sg/context/sis_research/article/7724/viewcontent/3456414.pdf
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Institution: Singapore Management University
Language: English
Description
Summary:The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem and proposes a unified end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post and leveraging target information to generate more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness.