Target-guided emotion-aware chat machine
The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a...
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Main Authors: | , , , , , , , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2021
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/6721 https://ink.library.smu.edu.sg/context/sis_research/article/7724/viewcontent/3456414.pdf |
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Institution: | Singapore Management University |
Language: | English |
Summary: | The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem and proposes a unified end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post and leveraging target information to generate more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness. |
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