Collaboration in 360° videochat: Challenges and opportunities

We designed a videochat experience where one participant can experience a remote environment from a 360° camera. This allows the remote user to view and explore the environment without necessitating interaction from the local participant. We designed and conducted an observational study to understan...

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Main Authors: TANG, Anthony, FAKOURFAR, Omid, NEUSTAEDTER, Carman, BATEMAN, Scott
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2017
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Online Access:https://ink.library.smu.edu.sg/sis_research/7971
https://ink.library.smu.edu.sg/context/sis_research/article/8974/viewcontent/3064663.3064707.pdf
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Institution: Singapore Management University
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spelling sg-smu-ink.sis_research-89742023-08-15T01:37:44Z Collaboration in 360° videochat: Challenges and opportunities TANG, Anthony FAKOURFAR, Omid NEUSTAEDTER, Carman BATEMAN, Scott We designed a videochat experience where one participant can experience a remote environment from a 360° camera. This allows the remote user to view and explore the environment without necessitating interaction from the local participant. We designed and conducted an observational study to understand the experience, and the challenges that people might encounter. In a study with 32 participants (16 pairs), we found that remote participants could actively participate in the experience with the environment in ways that are not possible with current mobile video chat. However, we also found that participants had challenges in communicating location and orientation information because many of common communication resources we rely on in collocated chat are not available. Based on these findings, we discuss how future mobile video chat systems need to balance immersion with interaction ease. 2017-06-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/sis_research/7971 info:doi/10.1145/3064663.3064707 https://ink.library.smu.edu.sg/context/sis_research/article/8974/viewcontent/3064663.3064707.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University 360 video Video chat Video conferencing Graphics and Human Computer Interfaces Software Engineering
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic 360 video
Video chat
Video conferencing
Graphics and Human Computer Interfaces
Software Engineering
spellingShingle 360 video
Video chat
Video conferencing
Graphics and Human Computer Interfaces
Software Engineering
TANG, Anthony
FAKOURFAR, Omid
NEUSTAEDTER, Carman
BATEMAN, Scott
Collaboration in 360° videochat: Challenges and opportunities
description We designed a videochat experience where one participant can experience a remote environment from a 360° camera. This allows the remote user to view and explore the environment without necessitating interaction from the local participant. We designed and conducted an observational study to understand the experience, and the challenges that people might encounter. In a study with 32 participants (16 pairs), we found that remote participants could actively participate in the experience with the environment in ways that are not possible with current mobile video chat. However, we also found that participants had challenges in communicating location and orientation information because many of common communication resources we rely on in collocated chat are not available. Based on these findings, we discuss how future mobile video chat systems need to balance immersion with interaction ease.
format text
author TANG, Anthony
FAKOURFAR, Omid
NEUSTAEDTER, Carman
BATEMAN, Scott
author_facet TANG, Anthony
FAKOURFAR, Omid
NEUSTAEDTER, Carman
BATEMAN, Scott
author_sort TANG, Anthony
title Collaboration in 360° videochat: Challenges and opportunities
title_short Collaboration in 360° videochat: Challenges and opportunities
title_full Collaboration in 360° videochat: Challenges and opportunities
title_fullStr Collaboration in 360° videochat: Challenges and opportunities
title_full_unstemmed Collaboration in 360° videochat: Challenges and opportunities
title_sort collaboration in 360° videochat: challenges and opportunities
publisher Institutional Knowledge at Singapore Management University
publishDate 2017
url https://ink.library.smu.edu.sg/sis_research/7971
https://ink.library.smu.edu.sg/context/sis_research/article/8974/viewcontent/3064663.3064707.pdf
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