Aligning technical debt prioritization with business objectives: A multiple-case study

Technical debt (TD) is a metaphor to describe the trade-off between short-term workarounds and long-term goals in software development. Despite being widely used to explain technical issues in business terms, industry and academia still lack a proper way to manage technical debt while explicitly con...

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Main Authors: REBOUÇAS DE ALMEIDA, Rodrigo, KULESZA, Uirá, TREUDE, Christoph, FEITOSA, D’angellys Cavalcanti, LIMA, Aliandro Higino Guedes
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Language:English
Published: Institutional Knowledge at Singapore Management University 2018
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Online Access:https://ink.library.smu.edu.sg/sis_research/8825
https://ink.library.smu.edu.sg/context/sis_research/article/9828/viewcontent/icsme18b.pdf
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spelling sg-smu-ink.sis_research-98282024-06-06T09:35:01Z Aligning technical debt prioritization with business objectives: A multiple-case study REBOUÇAS DE ALMEIDA, Rodrigo KULESZA, Uirá TREUDE, Christoph FEITOSA, D’angellys Cavalcanti LIMA, Aliandro Higino Guedes Technical debt (TD) is a metaphor to describe the trade-off between short-term workarounds and long-term goals in software development. Despite being widely used to explain technical issues in business terms, industry and academia still lack a proper way to manage technical debt while explicitly considering business priorities. In this paper, we report on a multiple-case study of how two big software development companies handle technical debt items, and we show how taking the business perspective into account can improve the decision making for the prioritization of technical debt. We also propose a first step toward an approach that uses business process management (BPM) to manage technical debt. We interviewed a set of IT business stakeholders, and we collected and analyzed different sets of technical debt items, comparing how these items would be prioritized using a purely technical versus a business-oriented approach. We found that the use of business process management to support technical debt management makes the technical debt prioritization decision process more aligned with business expectations. We also found evidence that the business process management approach can help technical debt management achieve business objectives. 2018-11-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/sis_research/8825 info:doi/10.1109/ICSME.2018.00075 https://ink.library.smu.edu.sg/context/sis_research/article/9828/viewcontent/icsme18b.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University Business Process Management Technical Debt Technical Debt Management Technical Debt Prioritization Software Engineering
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Business Process Management
Technical Debt
Technical Debt Management
Technical Debt Prioritization
Software Engineering
spellingShingle Business Process Management
Technical Debt
Technical Debt Management
Technical Debt Prioritization
Software Engineering
REBOUÇAS DE ALMEIDA, Rodrigo
KULESZA, Uirá
TREUDE, Christoph
FEITOSA, D’angellys Cavalcanti
LIMA, Aliandro Higino Guedes
Aligning technical debt prioritization with business objectives: A multiple-case study
description Technical debt (TD) is a metaphor to describe the trade-off between short-term workarounds and long-term goals in software development. Despite being widely used to explain technical issues in business terms, industry and academia still lack a proper way to manage technical debt while explicitly considering business priorities. In this paper, we report on a multiple-case study of how two big software development companies handle technical debt items, and we show how taking the business perspective into account can improve the decision making for the prioritization of technical debt. We also propose a first step toward an approach that uses business process management (BPM) to manage technical debt. We interviewed a set of IT business stakeholders, and we collected and analyzed different sets of technical debt items, comparing how these items would be prioritized using a purely technical versus a business-oriented approach. We found that the use of business process management to support technical debt management makes the technical debt prioritization decision process more aligned with business expectations. We also found evidence that the business process management approach can help technical debt management achieve business objectives.
format text
author REBOUÇAS DE ALMEIDA, Rodrigo
KULESZA, Uirá
TREUDE, Christoph
FEITOSA, D’angellys Cavalcanti
LIMA, Aliandro Higino Guedes
author_facet REBOUÇAS DE ALMEIDA, Rodrigo
KULESZA, Uirá
TREUDE, Christoph
FEITOSA, D’angellys Cavalcanti
LIMA, Aliandro Higino Guedes
author_sort REBOUÇAS DE ALMEIDA, Rodrigo
title Aligning technical debt prioritization with business objectives: A multiple-case study
title_short Aligning technical debt prioritization with business objectives: A multiple-case study
title_full Aligning technical debt prioritization with business objectives: A multiple-case study
title_fullStr Aligning technical debt prioritization with business objectives: A multiple-case study
title_full_unstemmed Aligning technical debt prioritization with business objectives: A multiple-case study
title_sort aligning technical debt prioritization with business objectives: a multiple-case study
publisher Institutional Knowledge at Singapore Management University
publishDate 2018
url https://ink.library.smu.edu.sg/sis_research/8825
https://ink.library.smu.edu.sg/context/sis_research/article/9828/viewcontent/icsme18b.pdf
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