E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore

• Main Authors: PAN, Shan Ling, PAN, Gary, DEVADOSS, Paul R.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2005
• Subjects: Accounting; Asian Studies; Emergency and Disaster Management
• Online Access: https://ink.library.smu.edu.sg/soa_research/627; https://ink.library.smu.edu.sg/context/soa_research/article/1626/viewcontent/E_Government_Capabilities_and_Crisis_Management__Lessons_from_Com.pdf
• Institution: Singapore Management University

The city-state of Singapore has been highly ranked for its e-government services. Over the past two decades, it has leveraged its IT infrastructure for economic development and transformed its public services. The SARS outbreak in 2004 turned into a national health crisis because it spread rapidly a...