Information systems project abandonment: A stakeholder analysis

• Main Author: PAN, Gary Shan Chi
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2005
• Subjects: Information systems project abandonment; Information systems failure; Stakeholder analysis; Case study approach; Accounting; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/soa_research/688; https://ink.library.smu.edu.sg/context/soa_research/article/1687/viewcontent/information_systems_project_abondonment.pdf
• Institution: Singapore Management University

This case study reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, it examines stakeholders’ roles in the organization's decision to abandon the software project. This study uses Freeman's stakeholder analytical framework (Freeman, R. (1984). Strategic management: a stakeholder approach. Massachusetts: Pitman) to interpret data and develop four major findings. By providing a better understanding of project stakeholders’ perceptions, expectations and interrelationships during project development, this study presents researchers with a project abandonment evaluation framework that is enhanced with a stakeholder perspective. The lessons learned from the case analysis can also offer practitioners useful insights on how to manage stakeholders in information systems development projects.