A Note on Matching Control System Implications with Organizational Characteristics: ZBB and MBO Revisited
The implementation of new control systems governed by a rational-technical logic often produces contrary responses due to the underlying value and belief structures lodged within prevailing control systems, task and hierarchy. This note empirically examines this discordance within the context of per...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
1988
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/soa_research/697 http://dx.doi.org/10.1016/0361-3682(88)90043-8 |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | The implementation of new control systems governed by a rational-technical logic often produces contrary responses due to the underlying value and belief structures lodged within prevailing control systems, task and hierarchy. This note empirically examines this discordance within the context of perceived managerial benefits to ZBB implementation. Several prescriptive implications are offered for the design of systems change. |
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