The Role of IT in Crisis Response: Lessons from the SARS and Asian Tsunami Disasters

• Main Authors: Leidner, Dorothy, PAN, Gary Shan Chi, PAN, Shan Ling
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2009
• Subjects: Accounting; Management Information Systems; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/soa_research/767; http://dx.doi.org/10.1016/j.jsis.2009.05.001
• Institution: Singapore Management University

Research on crisis management recognizes the important role of information although few studies of crisis response deal explicitly with information systems. In this paper, we present a case study of Singapore's response to the SARS and Asian Tsunami disasters. Using the resource-based view of t...