Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success

The record of failure to deliver large-scale information systems (IS) in a timely fashion that offer value to major commercial and public organizations is legendary. Just looking to critical success factors such as top management support and user involvement in order to understand how to deliver bet...

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Main Authors: Newman, Mike, PAN, Shan Ling, PAN, Gary Shan Chi
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
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Online Access:https://ink.library.smu.edu.sg/soa_research/1066
http://dx.doi.org/10.1007/b137171_99
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spelling sg-smu-ink.soa_research-20652013-06-27T00:14:03Z Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success Newman, Mike PAN, Shan Ling PAN, Gary Shan Chi The record of failure to deliver large-scale information systems (IS) in a timely fashion that offer value to major commercial and public organizations is legendary. Just looking to critical success factors such as top management support and user involvement in order to understand how to deliver better systems can at best be a partial solution. We seem to overlook an obvious area in our organizations: what can we learn from our information system development (ISD) historical patterns? In order to develop this idea we draw on parallels in sport where current performance and behaviour are believed to be closely linked to historical precedents, or “form”. In that domain, historical patterns are a fallible but valuable predictor of success. Our thesis is that past negative patterns in ISD will tend to repeat themselves without radical intervention. Put another way, failure begets failure. After examining the game of football as an allegory for ISD, we look briefly at two organizations that have experienced a pattern of failure in the IS area in the past but have transformed the way they build IS, moving from negative patterns to successful ones. This chapter ends with suggestions for managers charged with developing new IS as to how they might use their understanding of ISD “form” to improve their chances of success. 2009-12-01T08:00:00Z text https://ink.library.smu.edu.sg/soa_research/1066 info:doi/10.1007/b137171_99 http://dx.doi.org/10.1007/b137171_99 Research Collection School Of Accountancy eng Institutional Knowledge at Singapore Management University Information systems Accounting Corporate Finance
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Information systems
Accounting
Corporate Finance
spellingShingle Information systems
Accounting
Corporate Finance
Newman, Mike
PAN, Shan Ling
PAN, Gary Shan Chi
Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success
description The record of failure to deliver large-scale information systems (IS) in a timely fashion that offer value to major commercial and public organizations is legendary. Just looking to critical success factors such as top management support and user involvement in order to understand how to deliver better systems can at best be a partial solution. We seem to overlook an obvious area in our organizations: what can we learn from our information system development (ISD) historical patterns? In order to develop this idea we draw on parallels in sport where current performance and behaviour are believed to be closely linked to historical precedents, or “form”. In that domain, historical patterns are a fallible but valuable predictor of success. Our thesis is that past negative patterns in ISD will tend to repeat themselves without radical intervention. Put another way, failure begets failure. After examining the game of football as an allegory for ISD, we look briefly at two organizations that have experienced a pattern of failure in the IS area in the past but have transformed the way they build IS, moving from negative patterns to successful ones. This chapter ends with suggestions for managers charged with developing new IS as to how they might use their understanding of ISD “form” to improve their chances of success.
format text
author Newman, Mike
PAN, Shan Ling
PAN, Gary Shan Chi
author_facet Newman, Mike
PAN, Shan Ling
PAN, Gary Shan Chi
author_sort Newman, Mike
title Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success
title_short Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success
title_full Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success
title_fullStr Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success
title_full_unstemmed Why can’t we bet on ISD Outcomes?: ISD “Form” as a Predictor of Success
title_sort why can’t we bet on isd outcomes?: isd “form” as a predictor of success
publisher Institutional Knowledge at Singapore Management University
publishDate 2009
url https://ink.library.smu.edu.sg/soa_research/1066
http://dx.doi.org/10.1007/b137171_99
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