Evaluation of unplanned reattendances to the pediatric emergency department: A five-year study

• Main Authors: TOH, Liying, LEE, Jin Wee, ANG, Siok Hoon, GANAPATHY, Sashikumar, JANANI D/O NADARAJAN, CHONG, Shu-Ling
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2024
• Subjects: Children emergency; Emergency department; Risk factors; Reattendances; Return visits; Behavioral Economics; Health and Medical Administration
• Online Access: https://ink.library.smu.edu.sg/soe_research/2771; https://ink.library.smu.edu.sg/context/soe_research/article/3770/viewcontent/s12887_024_05098_y_pvoa_nc_nd.pdf
• Institution: Singapore Management University

Background: Unplanned reattendances (UR) are an important quality indicator in the emergency department (ED). Understanding the risk factors associated with UR can aid clinicians in optimizing the allocation of time and resources, as well as targeted counselling for this specific group of patients. In this study, we aimed to compare patient characteristics between children who attended a pediatric emergency department (ED) with unplanned reattendances (UR) and those without UR. We also aimed to study the association between healthcare delivery factors such as timing of the attendance, patient load, changeover months for rotating junior doctors, presence of supervision, and rate of UR. Study design: We performed a retrospective, single-center cohort study of patients