When to turn to mediation in telco disputes

The Ministry of Communications and Information(MCI) proposed the introduction of an alternative dispute resolution schemeto assist telecos and consumers in resolving their disputes. The mediationprocess is likely to be used. In response to this suggestion, Straits Times’ Tech Editor MsIrene Tham que...

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Main Author:	QUEK ANDERSON, Dorcas
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2016
Subjects:	telco telecommunication mediation arbitration Singapore Mediation Centre Singapore International Arbitration Centre Frank Sander alternative dispute resolution Asian Studies Dispute Resolution and Arbitration
Online Access:	https://ink.library.smu.edu.sg/sol_research/1758 https://ink.library.smu.edu.sg/context/sol_research/article/3710/viewcontent/WhenTurnMediationTelcoDisputes_2016Sep5.pdf
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Institution:	Singapore Management University
Language:	English

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spelling	sg-smu-ink.sol_research-37102016-10-10T06:34:34Z When to turn to mediation in telco disputes QUEK ANDERSON, Dorcas The Ministry of Communications and Information(MCI) proposed the introduction of an alternative dispute resolution schemeto assist telecos and consumers in resolving their disputes. The mediationprocess is likely to be used. In response to this suggestion, Straits Times’ Tech Editor MsIrene Tham questioned whether mediation goes far enough to settle telcodisputes. This op-ed discusses the basic principles involved in the mediation process, as well as when mediation is appropriate and conversely when it is not. Recommendations are made on how to decide on the appropriate mode of dispute resolution for a particular dispute. 2016-09-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/sol_research/1758 https://ink.library.smu.edu.sg/context/sol_research/article/3710/viewcontent/WhenTurnMediationTelcoDisputes_2016Sep5.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Yong Pung How School Of Law eng Institutional Knowledge at Singapore Management University telco telecommunication mediation arbitration Singapore Mediation Centre Singapore International Arbitration Centre Frank Sander alternative dispute resolution Asian Studies Dispute Resolution and Arbitration
institution	Singapore Management University
building	SMU Libraries
continent	Asia
country	Singapore Singapore
content_provider	SMU Libraries
collection	InK@SMU
language	English
topic	telco telecommunication mediation arbitration Singapore Mediation Centre Singapore International Arbitration Centre Frank Sander alternative dispute resolution Asian Studies Dispute Resolution and Arbitration
spellingShingle	telco telecommunication mediation arbitration Singapore Mediation Centre Singapore International Arbitration Centre Frank Sander alternative dispute resolution Asian Studies Dispute Resolution and Arbitration QUEK ANDERSON, Dorcas When to turn to mediation in telco disputes
description	The Ministry of Communications and Information(MCI) proposed the introduction of an alternative dispute resolution schemeto assist telecos and consumers in resolving their disputes. The mediationprocess is likely to be used. In response to this suggestion, Straits Times’ Tech Editor MsIrene Tham questioned whether mediation goes far enough to settle telcodisputes. This op-ed discusses the basic principles involved in the mediation process, as well as when mediation is appropriate and conversely when it is not. Recommendations are made on how to decide on the appropriate mode of dispute resolution for a particular dispute.
format	text
author	QUEK ANDERSON, Dorcas
author_facet	QUEK ANDERSON, Dorcas
author_sort	QUEK ANDERSON, Dorcas
title	When to turn to mediation in telco disputes
title_short	When to turn to mediation in telco disputes
title_full	When to turn to mediation in telco disputes
title_fullStr	When to turn to mediation in telco disputes
title_full_unstemmed	When to turn to mediation in telco disputes
title_sort	when to turn to mediation in telco disputes
publisher	Institutional Knowledge at Singapore Management University
publishDate	2016
url	https://ink.library.smu.edu.sg/sol_research/1758 https://ink.library.smu.edu.sg/context/sol_research/article/3710/viewcontent/WhenTurnMediationTelcoDisputes_2016Sep5.pdf
_version_	1772829411334160384

When to turn to mediation in telco disputes

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