Causality analysis of decision entrapment

"Decision entrapment" refers to the phenomenon that decision-makers commit to the negative or failure choices, and tend to throw more resources in some projects that seem to fail certainly. We try to combine two contradictory viewpoints, self-justification vs. information-processing perspe...

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Main Authors: LIN, Chia-Wu, CHENG, Bor-Shiuan, TSAI, Ming-Hong
格式: text
語言:Chinese
出版: Institutional Knowledge at Singapore Management University 2000
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在線閱讀:https://ink.library.smu.edu.sg/soss_research/2190
https://ink.library.smu.edu.sg/context/soss_research/article/3447/viewcontent/alistfs1601095557113148_pvoa.pdf
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機構: Singapore Management University
語言: Chinese
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總結:"Decision entrapment" refers to the phenomenon that decision-makers commit to the negative or failure choices, and tend to throw more resources in some projects that seem to fail certainly. We try to combine two contradictory viewpoints, self-justification vs. information-processing perspectives, to clarify the causality of decision entrapment through experimental approach. Staw suggests that the emotional “self-justification" is the major mechanism of decision entrapment. Adopting the information-processing perspective, Kahneman & Tversky propose that “certainty effect" bring about perception distortion, which is the main cause of entrapment behavior. We used computer programs to simulate a decision-making scenario, and manipulated “personal responsibility" and "project output" variables. The subjects are middle-leveled (and above) managers from 5 companies, and were asked to play the role of general managers in the simulated task. The result doesn't support the self-justification perspective, but verifies certainty effect of prospect theory. We then propose some management techniques to prevent and correct entrapment behavior.