What makes administrative and hierarchical procedures more burdensome? Effects of degree of procedures, outcome favorability, and Confucian values on red tape perception

Public officials must not only comply with administrative procedures based on administrative rulebooks but also follow particular procedures requested by their supervisors in a bureaucratic system, which might be even more significant in a hierarchical culture. Noting that the impact of hierarchical...

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Bibliographic Details
Main Authors: MOON, M. Jae, KIM, Jungsook, JUNG, Sehee, CHO, Beomgeun
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2020
Subjects:
Online Access:https://ink.library.smu.edu.sg/soss_research/3958
https://ink.library.smu.edu.sg/context/soss_research/article/5216/viewcontent/WhatMakesAdministrativeandHierarchicalProceduresMoreBurdensome_av.pdf
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Institution: Singapore Management University
Language: English
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