Quality nursing care as perceived by nurses and patients in a Chinese hospital

Aims and objectives. To explore and compare nurses and patients perceptions of quality nursing care. Background. It is important to measure both nurses and patients perceptions of quality nursing care. To date, however, no study on nurses' perceptions of quality nursing care has been conducted...

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Main Authors: Zhao S.H., Akkadechanunt T., Xue X.L.
Format: Article
Language:English
Published: 2014
Online Access:http://www.scopus.com/inward/record.url?eid=2-s2.0-65649086038&partnerID=40&md5=e1c4808f12dd3e61eb5e462f6c33c35e
http://cmuir.cmu.ac.th/handle/6653943832/4349
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spelling th-cmuir.6653943832-43492014-08-30T02:38:14Z Quality nursing care as perceived by nurses and patients in a Chinese hospital Zhao S.H. Akkadechanunt T. Xue X.L. Aims and objectives. To explore and compare nurses and patients perceptions of quality nursing care. Background. It is important to measure both nurses and patients perceptions of quality nursing care. To date, however, no study on nurses' perceptions of quality nursing care has been conducted specifically in the Chinese setting. Design. Descriptive, comparative study with 221 nurses and 383 patients in 18 non-ICU inpatient nursing units. Methods. Data were collected using the Perception of Quality Nursing Care Scale. Results. The results showed that the overall mean score and each category mean score, as perceived by nurses and patients, were high. There was a statistically significant difference between nurses' and patients' perceptions of quality nursing care based on the following categories: staff characteristics, care-related activities and progress of nursing process. However, similarities in perception have also been identified in some categories. Conclusions. The findings indicate that nurses and patients had differing views of quality nursing care, because they may have had different standards and ways in which they viewed these characteristics of care. Improvements are needed regarding certain aspects of patient information and support for patients' psychological needs. Relevance to clinical practice. It is a challenge to nurses when taking collaborative action to meet patients' expectations and needs, however, it will move nursing practice in Chinese hospitals forward. © 2008 Blackwell Publishing Ltd. 2014-08-30T02:38:14Z 2014-08-30T02:38:14Z 2009 Article 09621067 10.1111/j.1365-2702.2008.02315.x 18754818 JCCNE http://www.scopus.com/inward/record.url?eid=2-s2.0-65649086038&partnerID=40&md5=e1c4808f12dd3e61eb5e462f6c33c35e http://cmuir.cmu.ac.th/handle/6653943832/4349 English
institution Chiang Mai University
building Chiang Mai University Library
country Thailand
collection CMU Intellectual Repository
language English
description Aims and objectives. To explore and compare nurses and patients perceptions of quality nursing care. Background. It is important to measure both nurses and patients perceptions of quality nursing care. To date, however, no study on nurses' perceptions of quality nursing care has been conducted specifically in the Chinese setting. Design. Descriptive, comparative study with 221 nurses and 383 patients in 18 non-ICU inpatient nursing units. Methods. Data were collected using the Perception of Quality Nursing Care Scale. Results. The results showed that the overall mean score and each category mean score, as perceived by nurses and patients, were high. There was a statistically significant difference between nurses' and patients' perceptions of quality nursing care based on the following categories: staff characteristics, care-related activities and progress of nursing process. However, similarities in perception have also been identified in some categories. Conclusions. The findings indicate that nurses and patients had differing views of quality nursing care, because they may have had different standards and ways in which they viewed these characteristics of care. Improvements are needed regarding certain aspects of patient information and support for patients' psychological needs. Relevance to clinical practice. It is a challenge to nurses when taking collaborative action to meet patients' expectations and needs, however, it will move nursing practice in Chinese hospitals forward. © 2008 Blackwell Publishing Ltd.
format Article
author Zhao S.H.
Akkadechanunt T.
Xue X.L.
spellingShingle Zhao S.H.
Akkadechanunt T.
Xue X.L.
Quality nursing care as perceived by nurses and patients in a Chinese hospital
author_facet Zhao S.H.
Akkadechanunt T.
Xue X.L.
author_sort Zhao S.H.
title Quality nursing care as perceived by nurses and patients in a Chinese hospital
title_short Quality nursing care as perceived by nurses and patients in a Chinese hospital
title_full Quality nursing care as perceived by nurses and patients in a Chinese hospital
title_fullStr Quality nursing care as perceived by nurses and patients in a Chinese hospital
title_full_unstemmed Quality nursing care as perceived by nurses and patients in a Chinese hospital
title_sort quality nursing care as perceived by nurses and patients in a chinese hospital
publishDate 2014
url http://www.scopus.com/inward/record.url?eid=2-s2.0-65649086038&partnerID=40&md5=e1c4808f12dd3e61eb5e462f6c33c35e
http://cmuir.cmu.ac.th/handle/6653943832/4349
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