The effectiveness of assertiveness communication training programs for healthcare professionals and students: A systematic review

• Main Authors: Mieko Omura, Jane Maguire, Tracy Levett-Jones, Teresa Elizabeth Stone
• Format: Journal
• Published: 2018
• Subjects: Agricultural and Biological Sciences; Arts and Humanities
• Online Access: https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85030167191&origin=inward; http://cmuir.cmu.ac.th/jspui/handle/6653943832/43525
• Institution: Chiang Mai University

© 2017 Elsevier Ltd Background Communication errors have a negative impact on patient safety. It is therefore essential that healthcare professionals have the skills and confidence to speak up assertively when patient safety is at risk. Although the facilitators to and barriers of assertive communic...