Emotional Intelligence Differences: Could Culture Be the Culprit?

• Main Authors: Sheila A. Scott-Halsell, Wanlanai Saiprasert, Jing Yang
• Format: Journal
• Published: 2018
• Subjects: Business, Management and Accounting; Social Sciences
• Online Access: https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84888063176&origin=inward; http://cmuir.cmu.ac.th/jspui/handle/6653943832/52307
• Institution: Chiang Mai University

Studies have indicated that emotional intelligence (EI) influences managerial success in the hospitality industry and that cultural backgrounds impact EI behaviors. This study indicates significant differences in EI levels of hospitality undergraduate students based on their cultural grouping and pr...