A novel two-dimension’ customer knowledge analysis model
© 2015,Canadian Center of Science and Education. All rights reserved. Customer knowledge has increasingly importance in customer-oriented enterprise. Customer knowledge management process with models can help managers to identify the real value chain in business process. The purpose of the paper is...
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| Main Authors: | , , |
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| Format: | Journal |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84996479842&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/54093 |
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| Institution: | Chiang Mai University |