A novel two-dimension’ customer knowledge analysis model

© 2015,Canadian Center of Science and Education. All rights reserved. Customer knowledge has increasingly importance in customer-oriented enterprise. Customer knowledge management process with models can help managers to identify the real value chain in business process. The purpose of the paper is...

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Main Authors: Liu Xuelian, Nopasit Chakpitak, Pitipong Yodmongkol
格式: 雜誌
出版: 2018
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在線閱讀:https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84996479842&origin=inward
http://cmuir.cmu.ac.th/jspui/handle/6653943832/54093
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機構: Chiang Mai University

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