Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism
© 2018 John Wiley & Sons Australia, Ltd Culture influences the way health-care professionals communicate with each other and their ability to relate to colleagues in an assertive manner. Cultural barriers can also make it difficult for nurses to speak up even when they have concerns about pati...
Saved in:
Main Authors: | , , |
---|---|
Format: | Journal |
Published: |
2018
|
Subjects: | |
Online Access: | https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85054658341&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/62861 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Chiang Mai University |
id |
th-cmuir.6653943832-62861 |
---|---|
record_format |
dspace |
spelling |
th-cmuir.6653943832-628612018-11-29T07:55:23Z Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism Mieko Omura Teresa E. Stone Tracy Levett-Jones Nursing © 2018 John Wiley & Sons Australia, Ltd Culture influences the way health-care professionals communicate with each other and their ability to relate to colleagues in an assertive manner. Cultural barriers can also make it difficult for nurses to speak up even when they have concerns about patient safety. An understanding of the potential impact of cultural factors is therefore needed when developing assertiveness communication training programs. This paper presents the findings from a study that explored Japanese nurses’ perceptions of how culture and values impact assertive communication in health care. Semistructured interviews with 23 registered nurses were undertaken, and data were analyzed using directed content analysis. Two major themes were identified: collectivism and hierarchy/power. In the present study, we discuss the cultural values related to collectivism that included four categories of “wa” (harmony), “uchi to soto” (inside and outside), implicit communication/ambiguity, and “nemawashi” (groundwork). The findings highlight the impact of culture on nurses’ assertive communication behaviors and can be used to inform the design of culturally-appropriate assertiveness communication training programs for Japanese nurses working both within their own country or internationally. 2018-11-29T07:55:23Z 2018-11-29T07:55:23Z 2018-09-01 Journal 14422018 14410745 2-s2.0-85054658341 10.1111/nhs.12411 https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85054658341&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/62861 |
institution |
Chiang Mai University |
building |
Chiang Mai University Library |
country |
Thailand |
collection |
CMU Intellectual Repository |
topic |
Nursing |
spellingShingle |
Nursing Mieko Omura Teresa E. Stone Tracy Levett-Jones Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism |
description |
© 2018 John Wiley & Sons Australia, Ltd Culture influences the way health-care professionals communicate with each other and their ability to relate to colleagues in an assertive manner. Cultural barriers can also make it difficult for nurses to speak up even when they have concerns about patient safety. An understanding of the potential impact of cultural factors is therefore needed when developing assertiveness communication training programs. This paper presents the findings from a study that explored Japanese nurses’ perceptions of how culture and values impact assertive communication in health care. Semistructured interviews with 23 registered nurses were undertaken, and data were analyzed using directed content analysis. Two major themes were identified: collectivism and hierarchy/power. In the present study, we discuss the cultural values related to collectivism that included four categories of “wa” (harmony), “uchi to soto” (inside and outside), implicit communication/ambiguity, and “nemawashi” (groundwork). The findings highlight the impact of culture on nurses’ assertive communication behaviors and can be used to inform the design of culturally-appropriate assertiveness communication training programs for Japanese nurses working both within their own country or internationally. |
format |
Journal |
author |
Mieko Omura Teresa E. Stone Tracy Levett-Jones |
author_facet |
Mieko Omura Teresa E. Stone Tracy Levett-Jones |
author_sort |
Mieko Omura |
title |
Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism |
title_short |
Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism |
title_full |
Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism |
title_fullStr |
Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism |
title_full_unstemmed |
Cultural factors influencing Japanese nurses’ assertive communication. Part 1: Collectivism |
title_sort |
cultural factors influencing japanese nurses’ assertive communication. part 1: collectivism |
publishDate |
2018 |
url |
https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85054658341&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/62861 |
_version_ |
1681425885834510336 |