Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency

© 2019 Inderscience Enterprises Ltd. Unstructured training program caused new pharmaceutical technicians' misinformation in pre-dispensing operation which reflected in increasing pre-dispensing error rates, and their poor functional competency. To improve hospital accreditation quality, this pa...

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Main Author: Teeraporn Saeheaw
Format: Journal
Published: 2019
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http://cmuir.cmu.ac.th/jspui/handle/6653943832/65432
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Institution: Chiang Mai University
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spelling th-cmuir.6653943832-654322019-08-05T04:44:02Z Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency Teeraporn Saeheaw Business, Management and Accounting Social Sciences © 2019 Inderscience Enterprises Ltd. Unstructured training program caused new pharmaceutical technicians' misinformation in pre-dispensing operation which reflected in increasing pre-dispensing error rates, and their poor functional competency. To improve hospital accreditation quality, this paper presents a learning innovation 'mentoring community pharmaceutical technicians incubator' by integrating: 1) mentoring CoPs as an incubator to bring up conceptual knowledge and new experience layers; 2) CommonKADs 'knowledge model' as a knowledge acquisition method; 3) common functional competency standard as competency measurement criteria. Results showed that the incubator reduced drugs and high-alert drugs pre-dispensing errors into hospital standard. Functional competency in week 1-5 improved 1.18 scores (29.5%), and week 6-10 was at 0.50 scores (12.5%). Knowledge model illustrated that two inference layers were created, and domain knowledge was growing more than 50%. This paper suggests that the proposed incubator can promote Thai new pharmaceutical technicians in knowledge, competence, and performance layers by shifting from unstructured training program to reach higher levels of learning. 2019-08-05T04:33:20Z 2019-08-05T04:33:20Z 2019-01-01 Journal 17418089 14718197 2-s2.0-85064256066 10.1504/IJIL.2019.098898 https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85064256066&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/65432
institution Chiang Mai University
building Chiang Mai University Library
country Thailand
collection CMU Intellectual Repository
topic Business, Management and Accounting
Social Sciences
spellingShingle Business, Management and Accounting
Social Sciences
Teeraporn Saeheaw
Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
description © 2019 Inderscience Enterprises Ltd. Unstructured training program caused new pharmaceutical technicians' misinformation in pre-dispensing operation which reflected in increasing pre-dispensing error rates, and their poor functional competency. To improve hospital accreditation quality, this paper presents a learning innovation 'mentoring community pharmaceutical technicians incubator' by integrating: 1) mentoring CoPs as an incubator to bring up conceptual knowledge and new experience layers; 2) CommonKADs 'knowledge model' as a knowledge acquisition method; 3) common functional competency standard as competency measurement criteria. Results showed that the incubator reduced drugs and high-alert drugs pre-dispensing errors into hospital standard. Functional competency in week 1-5 improved 1.18 scores (29.5%), and week 6-10 was at 0.50 scores (12.5%). Knowledge model illustrated that two inference layers were created, and domain knowledge was growing more than 50%. This paper suggests that the proposed incubator can promote Thai new pharmaceutical technicians in knowledge, competence, and performance layers by shifting from unstructured training program to reach higher levels of learning.
format Journal
author Teeraporn Saeheaw
author_facet Teeraporn Saeheaw
author_sort Teeraporn Saeheaw
title Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
title_short Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
title_full Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
title_fullStr Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
title_full_unstemmed Mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
title_sort mentoring community pharmaceutical technicians incubator to reduce high-alert drugs pre-dispensing errors and promote functional competency
publishDate 2019
url https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85064256066&origin=inward
http://cmuir.cmu.ac.th/jspui/handle/6653943832/65432
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