On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs

On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs

© 2020 by the authors. Improving service logistics is crucial in order to reciprocate customer needs. The paper aims to validate the Logistics Service Provider (LSP) Lifecycle Model for re-designing logistics service in three LSP case studies in Thailand. The lifecycle-stage evaluation was adapted t...

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Main Authors: Sunida Tiwong, Sakgasem Ramingwong, Korrakot Yaibuathet Tippayawong
Format: Journal
Published: 2020
Subjects:
Energy
Environmental Science
Online Access:https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85082796694&origin=inward
http://cmuir.cmu.ac.th/jspui/handle/6653943832/70528
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Institution: Chiang Mai University
id th-cmuir.6653943832-70528
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spelling th-cmuir.6653943832-705282020-10-14T08:36:13Z On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs Sunida Tiwong Sakgasem Ramingwong Korrakot Yaibuathet Tippayawong Energy Environmental Science © 2020 by the authors. Improving service logistics is crucial in order to reciprocate customer needs. The paper aims to validate the Logistics Service Provider (LSP) Lifecycle Model for re-designing logistics service in three LSP case studies in Thailand. The lifecycle-stage evaluation was adapted to identify the current status in its lifecycle. Afterward, logistics service strategies were implemented according to the voice of the customer by Quality Function Deployment (QFD). The study combined the Logistics Service Provider (LSP) Lifecycle Model with the application of Industry 4.0 (I4.0) to improve service logistics. Case studies showed the implementation of the service logistics strategies with the feasibility solution of Industry 4.0. 2020-10-14T08:32:37Z 2020-10-14T08:32:37Z 2020-03-01 Journal 20711050 2-s2.0-85082796694 10.3390/su12062394 https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85082796694&origin=inward http://cmuir.cmu.ac.th/jspui/handle/6653943832/70528
institution Chiang Mai University
building Chiang Mai University Library
continent Asia
country Thailand
Thailand
content_provider Chiang Mai University Library
collection CMU Intellectual Repository
topic Energy
Environmental Science
spellingShingle Energy
Environmental Science
Sunida Tiwong
Sakgasem Ramingwong
Korrakot Yaibuathet Tippayawong
On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs
description © 2020 by the authors. Improving service logistics is crucial in order to reciprocate customer needs. The paper aims to validate the Logistics Service Provider (LSP) Lifecycle Model for re-designing logistics service in three LSP case studies in Thailand. The lifecycle-stage evaluation was adapted to identify the current status in its lifecycle. Afterward, logistics service strategies were implemented according to the voice of the customer by Quality Function Deployment (QFD). The study combined the Logistics Service Provider (LSP) Lifecycle Model with the application of Industry 4.0 (I4.0) to improve service logistics. Case studies showed the implementation of the service logistics strategies with the feasibility solution of Industry 4.0.
format Journal
author Sunida Tiwong
Sakgasem Ramingwong
Korrakot Yaibuathet Tippayawong
author_facet Sunida Tiwong
Sakgasem Ramingwong
Korrakot Yaibuathet Tippayawong
author_sort Sunida Tiwong
title On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs
title_short On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs
title_full On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs
title_fullStr On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs
title_full_unstemmed On LSP lifecycle model to re-design logistics service: Case studies of Thai LSPs
title_sort on lsp lifecycle model to re-design logistics service: case studies of thai lsps
publishDate 2020
url https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85082796694&origin=inward
http://cmuir.cmu.ac.th/jspui/handle/6653943832/70528
_version_ 1681752919082270720

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