Survey of user satisfaction on the OASIS (online access to the student information services) system.

Research Seminar on Research for MUIC Development, Mahidol University International College, Thailand. January 19, 2007

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Bibliographic Details
Main Authors:	Udomrat Tivasub, Songpole Sangthong, Nattida Boonlert
Other Authors:	Mahidol University. International College. The Office of Academic Services.
Format:	Proceeding Book
Language:	English
Published:	2015
Subjects:	User satisfaction
Online Access:	https://repository.li.mahidol.ac.th/handle/123456789/35027
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Institution:	Mahidol University
Language:	English

id	th-mahidol.35027
record_format	dspace
spelling	th-mahidol.350272023-04-12T15:24:04Z Survey of user satisfaction on the OASIS (online access to the student information services) system. Udomrat Tivasub Songpole Sangthong Nattida Boonlert Mahidol University. International College. The Office of Academic Services. User satisfaction Research Seminar on Research for MUIC Development, Mahidol University International College, Thailand. January 19, 2007 Objective: The purpose of the study is to examine users’ satisfaction on the OASIS (Online Access to Student Information Services) System. The outcomes of the study will be used as a guideline of the development plan to enhance the efficiency of the system. The study was conducted as a survey research focusing on 3 main system users including MUIC students, instructors, and supporting staff. Methods: The study aimed to examine satisfaction of the system users in the different period of times including before using the system, while using the system, and after using the system. Questionnaires were used for data collection on 5 rating scale basis with comments. Data were analyzed by SPSS program on percentage, means, and standard deviation. The questionnaires collected from the system users consist of 745 questionnaires completed by students, 70 questionnaires completed by instructors, and 29 questionnaires completed by supporting staff. Results: The result of the study revealed that the level of satisfaction of students, instructors, and supporting staff were on the average. Before using the system, satisfaction level of instructor was the highest comparing to the other group. While using the system, satisfaction level of the supporting staff was the highest comparing to the other group. After using the system, satisfaction level of the student was the highest comparing to the other group. According to the findings of the study, the speed to access to the system should be improved. The system should be able to serve many users at the same time. Moreover, the efficiency of the server should be improved. 2015-02-03T08:57:10Z 2018-11-20T02:05:11Z 2015-02-03T08:57:10Z 2018-11-20T02:05:11Z 2015-02-03 2007 Proceeding Book https://repository.li.mahidol.ac.th/handle/123456789/35027 eng Mahidol University
institution	Mahidol University
building	Mahidol University Library
continent	Asia
country	Thailand Thailand
content_provider	Mahidol University Library
collection	Mahidol University Institutional Repository
language	English
topic	User satisfaction
spellingShingle	User satisfaction Udomrat Tivasub Songpole Sangthong Nattida Boonlert Survey of user satisfaction on the OASIS (online access to the student information services) system.
description	Research Seminar on Research for MUIC Development, Mahidol University International College, Thailand. January 19, 2007
author2	Mahidol University. International College. The Office of Academic Services.
author_facet	Mahidol University. International College. The Office of Academic Services. Udomrat Tivasub Songpole Sangthong Nattida Boonlert
format	Proceeding Book
author	Udomrat Tivasub Songpole Sangthong Nattida Boonlert
author_sort	Udomrat Tivasub
title	Survey of user satisfaction on the OASIS (online access to the student information services) system.
title_short	Survey of user satisfaction on the OASIS (online access to the student information services) system.
title_full	Survey of user satisfaction on the OASIS (online access to the student information services) system.
title_fullStr	Survey of user satisfaction on the OASIS (online access to the student information services) system.
title_full_unstemmed	Survey of user satisfaction on the OASIS (online access to the student information services) system.
title_sort	survey of user satisfaction on the oasis (online access to the student information services) system.
publishDate	2015
url	https://repository.li.mahidol.ac.th/handle/123456789/35027
_version_	1781414318828421120

Survey of user satisfaction on the OASIS (online access to the student information services) system.

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