Efficiency Enhancement in Rail Freight Service in Thailand Using Servqual Model
© 2020 IEEE. Rail freight service in Thailand is increasing its importance as it is considered as the second cheapest mode of transportation after the maritime service. Moreover, the current major mode of transportation which is the road transportation has created a lot of problems including high en...
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Main Authors: | , |
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Format: | Conference or Workshop Item |
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2020
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Online Access: | https://repository.li.mahidol.ac.th/handle/123456789/57838 |
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Institution: | Mahidol University |