Efficiency Enhancement in Rail Freight Service in Thailand Using Servqual Model

© 2020 IEEE. Rail freight service in Thailand is increasing its importance as it is considered as the second cheapest mode of transportation after the maritime service. Moreover, the current major mode of transportation which is the road transportation has created a lot of problems including high en...

Full description

Saved in:
Bibliographic Details
Main Authors: Poonyawat Kusonwattana, Jirapan Liangrokapart
Other Authors: Mahidol University
Format: Conference or Workshop Item
Published: 2020
Subjects:
Online Access:https://repository.li.mahidol.ac.th/handle/123456789/57838
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Mahidol University