Exploring multi-quality attributes of airports and the asymmetric effects on air traveller satisfaction: The case of Thai International Airports
Within the context of Thai international airports, the purpose of this study is twofold. First, to examine the asymmetric effect of airport quality attributes in the airport terminal on passenger satisfaction from the perspective of Thai travellers. Second, to prioritise the attributes into categori...
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Main Authors: | , , |
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Format: | Article |
Published: |
2022
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Online Access: | https://repository.li.mahidol.ac.th/handle/123456789/76435 |
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Institution: | Mahidol University |