The Destination image of Phuket from the perspective of Thai tourists during Covid-19

Thesis (M.B.A., Hospitality and Tourism Management)--Prince of Songkla University, 2022

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Main Author: Prapaporn Kaewklub
Other Authors: Kullada Phetvaroon
Format: Theses and Dissertations
Language:English
Published: Prince of Songkla University 2023
Subjects:
Online Access:http://kb.psu.ac.th/psukb/handle/2016/18006
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Institution: Prince of Songkhla University
Language: English
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spelling th-psu.2016-180062023-04-19T08:42:14Z The Destination image of Phuket from the perspective of Thai tourists during Covid-19 ภาพลักษณ์ของภูเก็ตในมุมมองของนักท่องเที่ยวชาวไทยช่วงโควิด 19 Prapaporn Kaewklub Kullada Phetvaroon Faculty of Hospitality and Tourism (Hospitality and Tourism Management) คณะการบริการและการท่องเที่ยว สาขาวิชาการจัดการการบริการและการท่องเที่ยว COVID-19 Domestic tourists Destination Image Phuket tourism Tourists Thailand Phuket Travel Thesis (M.B.A., Hospitality and Tourism Management)--Prince of Songkla University, 2022 The excessive reliance on international tourism underscores the fact that Phuket needs to pay more attention to the domestic market, especially during COVID-19. Because Phuket has been heavily affected by Covid-19. In addition to international travel restrictions, nationwide curfews also limit people's mobility. Tourism-related businesses are struggling with customer absences due to rising unemployment, lockdowns, closing borders, affecting low-income and daily incomes. Government assistance has helped boost tourist tourism through campaigns yet, deficient to fully restore Phuket's economy. Additionally, many studies of Phuket as a tourist destination have focused solely on the perception of foreign tourists, very few studies have analyzed the perceptions of Thai tourists. Therefore, the aim of this study was to compare the destination image perceived by Thai tourists before and during Covid-19, to examine image’s differences in socio-demographic factors as well as examine how tourists who influential by different information sources view those images. In this study, a total of 535 people were surveyed online, with a data collection period of September-December 2021. The questionnaire was distributed according to the proportions of 6 regions classified by TAT. There were the Central, North, Northeast, West, East and South. Data analysis employed different techniques including descriptive statistics, one-way ANOVA (Analysis of variance), and paired sample t-test. The findings indicated that Phuket’s images in different attributes vary, when comparing the normal time (before Covid-19) and during the ongoing pandemic. Those attributes include natural resources and environment, cultural history and arts, general infrastructure, social environment, tourist infrastructure, political and economic factors, safety and security and Covid-related risk perception. In addition, Phuket’s images are viewed differently among different socio demographics factors. The findings from this study are important and helpful for policymakers in determining marketing strategies to increase domestic demand and enhance Phuket's image. Restoring domestic tourism is confirmed by numerousstudies as the key to survive in destinations while waiting for the pandemic to end. Phuket may reposition its tourism marketing for alternative source of income generator by attracting Thai tourists from the domestic market and direction of strategies should align with Sustainable Development Goals (SGDs). 2023-04-19T08:42:00Z 2023-04-19T08:42:00Z 2022 Thesis http://kb.psu.ac.th/psukb/handle/2016/18006 en Attribution-NonCommercial-NoDerivs 3.0 Thailand http://creativecommons.org/licenses/by-nc-nd/3.0/th/ application/pdf Prince of Songkla University
institution Prince of Songkhla University
building Khunying Long Athakravi Sunthorn Learning Resources Center
continent Asia
country Thailand
Thailand
content_provider Khunying Long Athakravi Sunthorn Learning Resources Center
collection PSU Knowledge Bank
language English
topic COVID-19
Domestic tourists
Destination Image
Phuket tourism
Tourists Thailand Phuket
Travel
spellingShingle COVID-19
Domestic tourists
Destination Image
Phuket tourism
Tourists Thailand Phuket
Travel
Prapaporn Kaewklub
The Destination image of Phuket from the perspective of Thai tourists during Covid-19
description Thesis (M.B.A., Hospitality and Tourism Management)--Prince of Songkla University, 2022
author2 Kullada Phetvaroon
author_facet Kullada Phetvaroon
Prapaporn Kaewklub
format Theses and Dissertations
author Prapaporn Kaewklub
author_sort Prapaporn Kaewklub
title The Destination image of Phuket from the perspective of Thai tourists during Covid-19
title_short The Destination image of Phuket from the perspective of Thai tourists during Covid-19
title_full The Destination image of Phuket from the perspective of Thai tourists during Covid-19
title_fullStr The Destination image of Phuket from the perspective of Thai tourists during Covid-19
title_full_unstemmed The Destination image of Phuket from the perspective of Thai tourists during Covid-19
title_sort destination image of phuket from the perspective of thai tourists during covid-19
publisher Prince of Songkla University
publishDate 2023
url http://kb.psu.ac.th/psukb/handle/2016/18006
_version_ 1764209943572905984