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Effects of personality trait, motivation factors on performance of customer service personnel (CSP): a case of MPH bookstores

Effects of personality trait, motivation factors on performance of customer service personnel (CSP): a case of MPH bookstores

by Yahaya, Azizi, Yahaya, Noordin, Ismail, Jasmi, Sharif, Zainudin, Saud, Muhammad Sukri, Mohd. Kosinin, Azli, Yahaya, Noraffandy, Abbas, Fairol
Published 2011

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2

Effects of personality trait, motivation factors on
performance of customer service personnel (CSP): a
case of MPH bookstores

Effects of personality trait, motivation factors on performance of customer service personnel (CSP): a case of MPH bookstores

by Yahaya, Azizi, Yahaya, Noordin, Ismail, Jasmi, Sharif, Zainudin, Saud, Muhammad Sukri, Mohd. Kosinin, Azlina, Yahya, Norafandy, Abbas, Fairol
Published 2011

Get full text
Get full text

Article