Development of a service recovery decision support model: Matching service failures and recovery options

بواسطة Cantor, Victor John M.
منشور في 2011

Matching service failures and recovery options toward satisfaction

بواسطة Cantor, Victor John M., Li, Richard C.
منشور في 2019

A performance measurement framework considering undesirable outputs, exogenous inputs and missing data using additive dea model

بواسطة Cantor, Victor John M., Tan, Martha Lauren L., Yu, Rachelle Joy S.
منشور في 2008

A non-parametric predictive model for missing data: A case of Philippine public hospitals

بواسطة Cantor, Victor John M., Li, Richard C., Tan, Martha Lauren L., Yu, Rachelle Joy S.
منشور في 2022

A DEA-based performance measurement mathematical model and software application system applied to public hospitals in the Philippines

بواسطة Li, Richard C., Tangsoc, Jazmin C., See, Solomon L., Cantor, Victor John M., Tan, Martha Lauren L., Yu, Rachelle Joy S.
منشور في 2016