Development of a service recovery decision support model: Matching service failures and recovery options

由 Cantor, Victor John M.
出版 2011

Matching service failures and recovery options toward satisfaction

由 Cantor, Victor John M., Li, Richard C.
出版 2019

A performance measurement framework considering undesirable outputs, exogenous inputs and missing data using additive dea model

由 Cantor, Victor John M., Tan, Martha Lauren L., Yu, Rachelle Joy S.
出版 2008

A non-parametric predictive model for missing data: A case of Philippine public hospitals

由 Cantor, Victor John M., Li, Richard C., Tan, Martha Lauren L., Yu, Rachelle Joy S.
出版 2022

A DEA-based performance measurement mathematical model and software application system applied to public hospitals in the Philippines

由 Li, Richard C., Tangsoc, Jazmin C., See, Solomon L., Cantor, Victor John M., Tan, Martha Lauren L., Yu, Rachelle Joy S.
出版 2016