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Chuanchuen Akkawanitcha
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Chuanchuen Akkawanitcha
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Chuanchuen Akkawanitcha
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A contingency model of “Face” loss in service encounters: an Eastern cultural context
by
Chuanchuen
Akkawanitcha
,
Paul G. Patterson
Published 2018
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2
A contingency model of “Face” loss in service encounters: an Eastern cultural context
by
Chuanchuen
Akkawanitcha
,
Paul G. Patterson
Published 2018
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3
Frontline employees’ cognitive appraisals and well-being in the face of customer aggression in an Eastern, collectivist culture
by
Chuanchuen
Akkawanitcha
,
Paul Patterson
,
Siriwut Buranapin
,
Saranya Kantabutra
Published 2018
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Frontline employees’ cognitive appraisals and well-being in the face of customer aggression in an Eastern, collectivist culture
by
Chuanchuen
Akkawanitcha
,
Paul Patterson
,
Siriwut Buranapin
,
Saranya Kantabutra
Published 2018
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