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1

Computer assisted alerts using mental model approach for customer service improvement

Computer assisted alerts using mental model approach for customer service improvement

by Ghaffar, Abid, Wahiddin, Mohamed Ridza, Shaikh, Asadullah
Published 2013

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Article

2

Multi-layered alert filtration and feedback cycle using Brahms model

Multi-layered alert filtration and feedback cycle using Brahms model

by Ghaffar, Abid, Wahiddin, Mohamed Ridza, Shaikh, Asadullah, Ahmad, Akhlaq
Published 2016

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