Website content performance in the tourism industry: a review

by Long, Choi Sang, Abd. Rashid, Nor Radhiha, Kowang, Tanowee
Published 2015

Classification of quality tools and techniques: a quality management system approach

by Kowang, Tan Owee, Afandi, Nor Nabila, Long, Choi Sang, Md. Rasli, Amran
Published 2015

Determinants in attaining customer's loyalty through service quality: a literature review

by Long, Choi Sang, Wan Ismail, Wan Khairuzzaman, Abdul Rasid, Siti Zaleha, Hwee, Kat Boon, Jiun, Lee Yew
Published 2012