Determinants in attaining customer's loyalty through service quality: a literature review

Determinants in attaining customer's loyalty through service quality: a literature review

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Bibliographic Details
Main Authors: Long, Choi Sang, Wan Ismail, Wan Khairuzzaman, Abdul Rasid, Siti Zaleha, Hwee, Kat Boon, Jiun, Lee Yew
Format: Article
Published: 2012
Subjects:
Q Science
Online Access:http://eprints.utm.my/id/eprint/46794/
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Institution: Universiti Teknologi Malaysia

Internet

http://eprints.utm.my/id/eprint/46794/

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