The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman

by Othman, Zulhan
Published 2015

Service delivery system and customer patronization : a comparison of ethnic restaurants in Shah Alam / Zulhan Othman

by Othman, Zulhan
Published 2007

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman

by Othman, Zulhan
Published 2015

Stimulus of socio-cultural factors, internalization, food choice and eating pattern / Mohd Azmin Akbarruddin and Zulhan Othman

by Akbarruddin, Mohd Azmin, Othman, Zulhan
Published 2014

Exploring the relationship between spirituality and work values amongst hospitality students / Rahmat Hashim, Alina Shuhaida Mohd Ramly and Zulhan Othman

by Hashim, Rahmat, Mohd Ramly, Alina Shuhaida, Othman, Zulhan
Published 2009

Do Thai foods outshine Malaysian food locally and internationally? / Zulhan Othman ...[et al.]

by Othman, Zulhan, Salehuddin, Mohd, Hashim, Rahmat, Ibrahim, Shahariah
Published 2009

An investigative study into the Hazard Analysis Of Critical Control Point (HACCP) implementation in Small and Medium-Sized Food Manufacturing Enterprises (SMEs) / Muhammad Izzat Zu...

by Mohd Zahari, Mohd Salehuddin, Jalis, Mohd Hairi, Othman, Zulhan
Published 2009

Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah

by Othman, Zulhan, Mohd Radzi, Salleh, Mohd Hanafiah, Mohd Hafiz
Published 2014

Food and Malaysian climbers at high altitudes / Roslina Ahmad … [et al.]

by Ahmad, Roslina, Mohd Zahari, Mohd Salehuddin, Othman, Zulhan, Zulkifly, Muhammad Izzat
Published 2011

Thai food in Malaysia: diagnosing patrons and restaurant operators’ acceptance levels / Nurul Aishah @ N Zakaria... [et al.]

by Zakaria, Nurul Aishah @ N, Mohd Zahari, Mohd Salehuddin, Mat Noor, Syuhirdy, Othman, Zulhan
Published 2009

Tipping: has it becoming prevalent norms in Malaysia hospitality industry / Mohd Salehuddin Mohd Zahari … [et al.]

by Mohd Zahari, Mohd Salehuddin, Abdul Patah, Mohd Onn Rashdi, Mohd Radzi, Salleh, Othman, Zulhan
Published 2011

Social Media Influencer (SMI) restaurant reviews and students’ patronization decision / Abdul Malik Philip ... [et al.]

by Philip, Abdul Malik, Othman, Zulhan, Talib, Adi Hakim, Saiful Bakhtiar, Mohd Faeez, Kedin, Nor Adila
Published 2024

Exploring users’ insights on chatbots experiences within Online Travel Agency (OTA) / Nurul Syafiqqah Mohammad Shawal ... [et al.]

by Mohammad Shawal, Nurul Syafiqqah, Othman, Zulhan, Kedin, Nor Adila, Abdul Aziz, Azdel, Saiful Bakhtiar, Mohd Faeez
Published 2024