Assessment of Customers� Satisfaction in Mass Rapid Transit (MRT) Using Importance-Performance Analysis (IPA)

by Samsudin N.S.S., Ismail N., Norhisham S., Zaini N., Bakar M.F.A., Azlan N.N.I.M., Ron Buking R.A.C.
Published 2023

Evaluating Mass Rapid Transit (MRT) Service Quality According to Customers� Age Group of Varying Travel Pattern

by Norhisham S., binti Samsudin N.S.S., Ismail N., Mardi N.H., Abu Bakar M.F., Azlan N.N.I.M., Ron Buking R.A.C.
Published 2023