Request strategies used by Malaysian ESL learners of four proficiency levels

by Taw, Ly Wen
Published 2014

Rapport management in hotel responses to online reviews in Malaysia

by Taw, Ly Wen
Published 2021

Request strategies used by Malaysian ESL learners of four proficiency levels.

by Taw, Ly Wen, Chan, Swee Heng, Yong, Mei Fung
Published 2012

Evaluating methods of eliciting language production data ininterlanguage pragmatic research

by Taw, Ly Wen, Chan, Swee Heng, Rafik-Galea, Shameem
Published 2014

Virtual rapport with expressions of gratitude in responding online reviews

by Taw, Ly Wen, Paramasivam, Shamala, Libert, Alan, Moskovsky, Christo, Darmi, Ramiza, Jalaluddin, Ilyana
Published 2022

Managing virtual rapport on tripadvisor: discourse in hotel responses to negative online reviews

by Taw, Ly Wen, Paramasivam, Shamala, Libert, Alan, Moskovsky, Christo, Jalaluddin, Ilyana, Darmi, Ramiza
Published 2022