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WANG, Cheng-jie
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WANG, Cheng-jie
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Certification and Inspection Service Quality: Applying the fuzzy SERVQUAL method
by
CUI, Li-xin
,
ZENG, Guang-feng
,
WU, Hong-yan
,
WANG
,
Cheng
-
jie
,
LIU, Ru
Published 2016
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