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Yom-Tov, Galit B
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Yom-Tov, Galit B
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Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction
by
Ashtar, Shelly
,
Yom
-
Tov
,
Galit
B
,
Rafaeli, Anat
,
Wirtz, Jochen
Published 2023
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