IMPLEMENTATION OF SERVICE-ORIENTED ARCHITECTURE AT PT. TELEKOMUNIKASI INDONESIA, TBK (Case Study : New Fixed Line Installation Process)

Hard competition in telecommunication industry today made telecommunication providers to raise their services through business process simplification in order to <br /> <br /> <br /> obtain service time efficiency. But on other hand, IT infrastructures which support the company a...

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Bibliographic Details
Main Author: LATUCONSINA (NIM : 232053400; Pembimbing : Dr. Bambang Riyanto, ROSWAN
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/17089
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Institution: Institut Teknologi Bandung
Language: Indonesia