Analysis of Action-Attitude-Subjectivity Factors Influences to Customer Loyalty Case Study: Santo Borromeus Hospital Bandung

One of the most important service business field in Indonesia is health business. It is important for it directly deals with life/death state. Health is each person’s basic human rights, in Indonesia and also the whole world. Therefore, it is a must for all health care businessman/woman to priori...

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Bibliographic Details
Main Author: MANGAPUL PARULIAN (NIM : 29107047); Pembimbing : Ir. Evo S. Hariandja, MM, ALBERT
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/17874
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Institution: Institut Teknologi Bandung
Language: Indonesia
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