Analysis of Action-Attitude-Subjectivity Factors Influences to Customer Loyalty Case Study: Santo Borromeus Hospital Bandung
One of the most important service business field in Indonesia is health business. It is important for it directly deals with life/death state. Health is each person’s basic human rights, in Indonesia and also the whole world. Therefore, it is a must for all health care businessman/woman to priori...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/17874 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |