The study of customer satisfaction and its consequential effect on loyalty.

satisfaction with intangibles

Saved in:
Bibliographic Details
Main Authors: Tan, Pei Sze., Tan, Yen Yen.
Other Authors: Erramilli, Murali Krishna
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11174
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Nanyang Technological University