The study of customer satisfaction and its consequential effect on loyalty.

satisfaction with intangibles

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Bibliographic Details
Main Authors:	Tan, Pei Sze., Tan, Yen Yen.
Other Authors:	Erramilli, Murali Krishna
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Marketing::Consumer behavior
Online Access:	http://hdl.handle.net/10356/11174
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Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-11174
record_format	dspace
spelling	sg-ntu-dr.10356-111742023-05-19T06:09:01Z The study of customer satisfaction and its consequential effect on loyalty. Tan, Pei Sze. Tan, Yen Yen. Erramilli, Murali Krishna Nanyang Business School DRNTU::Business::Marketing::Consumer behavior satisfaction with intangibles 2008-09-24T07:52:03Z 2008-09-24T07:52:03Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/11174 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Consumer behavior
spellingShingle	DRNTU::Business::Marketing::Consumer behavior Tan, Pei Sze. Tan, Yen Yen. The study of customer satisfaction and its consequential effect on loyalty.
description	satisfaction with intangibles
author2	Erramilli, Murali Krishna
author_facet	Erramilli, Murali Krishna Tan, Pei Sze. Tan, Yen Yen.
format	Final Year Project
author	Tan, Pei Sze. Tan, Yen Yen.
author_sort	Tan, Pei Sze.
title	The study of customer satisfaction and its consequential effect on loyalty.
title_short	The study of customer satisfaction and its consequential effect on loyalty.
title_full	The study of customer satisfaction and its consequential effect on loyalty.
title_fullStr	The study of customer satisfaction and its consequential effect on loyalty.
title_full_unstemmed	The study of customer satisfaction and its consequential effect on loyalty.
title_sort	study of customer satisfaction and its consequential effect on loyalty.
publishDate	2008
url	http://hdl.handle.net/10356/11174
_version_	1770567627968610304

The study of customer satisfaction and its consequential effect on loyalty.

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